Wednesday, December 10, 2008
Class Reflection
Throughout the course of this class I have learned much more than I thought I would in a technical writing class. Not only have I learned tips for creating effective documents like resumes and cover letters, I have learned about many different ethical perspectives and schools of thought. With the semester project, I have learned a great deal about how to make a website and how to make and edit videos. I have learned many things that I never thought I would, and I realized that I can learn to do things like making a website if I use the tools that are out there.
Monday, December 1, 2008
Dombrowski Ethics 5 p 152 - 233
Dombrowski – Ethics 5, p 152-233
Ch 6: Tobacco and Death- When Is a Cause Not a Cause?
Over 60 million people have died from smoking – tobacco industry has failed to acknowledge its ethical responsibilities
“sophistic” here is contrived contention where none is warranted, denying obvious realities and making the worse case seem better just to win an argument
The effects of smoking deaths are much harder to visualize and less likely to outrage people than the blatantly obvious Challenger disaster because they are slow, lonely, and not as widely publicized
Self-serving posturings were disguised as technical facts, knowledge was represented as “beliefs” in order to deliberately mislead the public
CAUSE
People tend to think only about themselves, not in terms of “populations” which is what is affected by smoking
Statistical causation is a probability of what will happen within a population, not to one individual
Sometimes it can take a long time to notice or confirm a cause-effect relationship
The tobacco industry has engaged in misinformation and denial, called the link of smoking to death a “controversy” when it is really a fact, no debate necessary
Concomitant variation- proposed by John Stuart Mill- an increase in independent variable causes an increase in a dependent variable, decrease makes decrease, even if mechanism is unknown
Tobacco-death correlation similar to restraint devices in cars and decrease in accident deaths
Even though we don’t know how smoking causes cancer, we know it does
Dr. John Snow, 1854 in London- realized cholera might be spread through water, shut down a water pump and cholera outbreak subsided- without knowing exactly what was causing the cholera
The question of what ‘cause’ means reflects the values of the communicators and is similar to the arguments of the sophists
Sophists were seen as charlatans, like used-car salesmen, used power of language to alter beliefs and persuade
Some newer thinking explains that the sophists were cast in a negative light simply because they “lost” against their critics, ‘to the victor goes the spoils’
Plato and Aristotle thought that rhetoric should be based on ethics, what is good and right, ethics comes before winning and rhetoric
Eristics- arguing for the sake of beating an opponent (rather than for the good of society)
Protagoras- there are two sides to every matter
Tobacco industry sought doctors and researchers who would oppose the smoking-death link as causal and distracted focus from cancer
In 1958, British American Tobacco company researchers realized that there is a link between smoking and lung cancer
Tobacco Industry Research Committee (TIRC) was created to discredit reports of smoking causing cancer and perform “research” to disprove it
Almost all scientists believed the causal relationship, some were focused on self-interest
Tobacco industry knowingly and willfully brought disease and death to a number of their customers
DOCUMENTS
1997- 350 billion dollar settlement with tobacco companies, but this settlement might prevent future lawsuits so some are opposed to parts of it
Tobacco industry had lots of money to defend themselves, plaintiffs didn’t, state governments supported tobacco due to tax revenues, out of court settlements prevented a legal precedent being set with a case decided against the industry
Many documents that could be used against the industry are confusingly worded to prevent use as evidence
The tobacco industry destroyed their own documents that could be used against them in court
1950’s
Hill and Knowlton pr firm was hired to help tobacco industry campaign against reports linking smoking and cancer- they were to complicate the matter and divert attention from smoking as the cause of cancer
“A Frank Statement to Cigarette Smokers” was released, claimed “cause” and “proof” can’t be used in the smoking debate, formation of the TIRC
The document uses misleading words (experiments, theory), casts doubt on reports, but is technically correct
It regards the tobacco industry as the ‘victim’ in a role reversal, similar to sophist arguments
1970- Helmut Wakeham, research director at Philip Morris, to company president- they TIRC (now CTR) is interested in disproving allegations, not finding the real truth
Tobacco industry tried to say:
1. there are many causes of lung cancer
2. there is no agreement among authorities
3. no proof cigarette smoking causes cancer
4. validity of the reports should be questioned
Tobacco industry released other ads thanking smokers for their support rather than supporting “medicine men”
1960’s
US Surgeon General appointed advisory committee to investigate the matter, many qualified voices overwhelmingly outweighed the few scientists still supporting the tobacco industry’s “not proven” claim
The industry acknowledged that nicotine is addictive even though the exact mechanism was unknown, yet refused to use this line of reasoning with smoking causing cancer
Industry admitted to itself that the TIRC couldn’t really conduct meaningful research
1970’s
Industry started making filtered cigarettes, not admitting they were necessary but only due to “public perception” that filters were needed and smoking was bad
They used euphemisms (biological activity for cancerous tumor), acknowledged a “controversy”
Potentially harmful research at the CTR was stopped or headed by lawyers so the company could claim ignorance of damaging data
1980’s
Reports on research were limited to “snippets” to control release of harmful information, info was misrepresented
Industry insiders told Frontline about the control of information within tobacco industry
1990’s
Many technical documents became publicly available, lawsuits began
A SINGLE WORD
Tobacco CEOs said under oath that they didn’t “believe” that nicotine was addictive, even though industry documents showed they knew it was, but people can’t be prosecuted for their ‘beliefs’
GRAPHICAL IMAGES
The exact meaning and intent of images is hard to pinpoint
Joe Camel was an image of coolness and happiness, distracting from the realities of cigarette smoking – the industry was sued with the claim that it was marketing to children
RJR realized they were losing customers, needed to replace them, marketed to teens with Joe Camel- just because it was self-preservation doesn’t make it ethical
Concern for technical excellence can dominate other values
Images of the Marlboro Man were also misleading, he actually died from lung cancer and his widow sued the tobacco industry
ETHICAL APPRAISAL
Aristotle- industry’s deliberate avoidance and suppression of knowledge shows they don’t wish to find the truth. They aren’t honest, avoid making tough decisions, and sacrifice millions of lives for personal gain
Kant- the tobacco industry opposed those who were working for the public good, did not treat the public as it would like to be treated
Utilitarian- tobacco industry tries to show benefits of jobs for tobacco workers and tax revenues, but these don’t outweigh the cost of millions of lives
Feminist and Ethics of Care- impersonal treatment of others by industry is bad, deliberate rejection of responsibility for the care of their customers is bad
CH 7: STAR WARS: HOPE VS. REALITY
The SDI program was unfounded on realistic technical possibilities, future hopes were confused with actual realities
Claims were exaggerated, misrepresented about what the program could really accomplish
CONTEXT
There are no real means for accomplishing the goals of the program, so money was wasted and program was terminated – technical communication that led to this was exaggerated, misleading
OVERVIEW OF SDI
Plan was enacted by President Reagan in 1983, based on “technological optimism”- that any problem could be solved by technology with enough time and money thrown at it
Scope of program was gradually reduced until it was only protecting a few cities from a few missiles- you have to make sure your goals are technically feasible
This example is not really unethical, just shows the powerful influence of values in shaping public discourse
A Complex System
The system is very complex and required a software system to integrate all the parts of the system, meaning very much was demanded of it
SDI was for intercepting and eliminating incoming ICBMs
Due to short time frame, the whole response would have to be computer automated
Enemies could use tactics that confuse the SDI system
Existing systems that aren’t nearly as complicated don’t work very well, computers wouldn’t do well in space
CONGRESSIONAL OFFICE OF TECHNOLOGY ASSESSMENT
The government knew of complications from the beginning
Four “misapprehensions” regarding the president’s plan:
1) individual, separate devices like lasers are not the same as the whole system they would be used in, which is really complex
2) SDI is unlike any prior program
3) hopes for entirely new technologies are not realistic
4) the system can’t be tested, it’s like nothing ever before
There is no guarantee that the system wouldn’t fail when actually needed
CONGRESSIONAL HEARING
Congress concerned with possible unethical misrepresentation of technical feasibility
Lt. Gen. Abrahamson was director of SDI, his testimony made hopes seem feasible
Sen. John Glenn’s response basically said he didn’t think any of the technology has actually been invented yet, and it hadn’t
The numbers used, such as 5 layers and 85% effectiveness were basically made up and based on wished-for technologies that do not exist
SDI DOCUMENTS, PRO AND CON
Pro
Proponents of the system used arguments of values and how terrible nuclear war would be, didn’t really discuss how technically feasible it actually was
Keyworth, science advisor to the president, wrote articles defending the program with moral issues again, not technicalities
Defensive Technologies Study group, headed by NASA’s Fletcher, gave an optimistic view of it but only states that after a lot more research we could determine whether SDI is feasible
Parnas, a software engineer, resigned from the panel
Con
The hardware hasn’t been completely invented, the software is seemingly impossible to create, there are so many variables it isn’t realistic
MIT computer scientist Herbert Lin described the “unknown unknowns” and compared SDI to much less complicated software systems that didn’t work right
Union of Concerned Scientists wrote a book outlining how SDI software is impossible
Parnas
Parnas wrote a statement on SDI very clearly and ethically outlining his views on why SDI software is impossible
Parnas’ ethos is apparent, he had 20 years experience in software design and military experience, he had nothing to gain and lots to lose in resigning from the panel
He showed that the other members of the panel had almost no experience and much to gain from the panel, while he had all the experience and resigned
In utilitarianism, personal good will often differ from public good- it is often criticized as least “ethical” mode of thinking
Many of Parnas’ peers wished he wouldn’t have been so critical so that their funding wouldn’t dry up, but he didn’t want the government wasting taxpayers’ money
STAR WARS BOYCOTT PLEDGE
Many scientists signed a Star Wars boycott pledge, agreeing that it was technically infeasible and they wouldn’t support it
Patriot: Small-Scale SDI
Patriot system used to shoot down Iraqi SCUD missiles; the military touted it as highly successful, but later investigations showed it failed most of the time
Technical Claims about Air Operations
Claims that infrared systems could work in conditions of poor visibility, yet not including clouds and weather – the main source of poor visibility
ETHICAL APPRAISAL
Aristotle – SDI support unclear, ethical in preventing violence but unethical in masking the lack of technical feasibility
Kant – not sure, same as above- could be conditions we don’t know about that made them make these choices also
Utilitarianism – if the statements were really just to get funding, they’re unethical
Feminist Perspective and Ethic of Care – could be ethical in avoiding violence, could be unethical in seeming authoritarian and wasting so much money that could be spent on the poor, healthcare, etc.
CONCLUSION
Concern for basic security can cloud judgment, the program had good goals but it was unrealistic
Ch 6: Tobacco and Death- When Is a Cause Not a Cause?
Over 60 million people have died from smoking – tobacco industry has failed to acknowledge its ethical responsibilities
“sophistic” here is contrived contention where none is warranted, denying obvious realities and making the worse case seem better just to win an argument
The effects of smoking deaths are much harder to visualize and less likely to outrage people than the blatantly obvious Challenger disaster because they are slow, lonely, and not as widely publicized
Self-serving posturings were disguised as technical facts, knowledge was represented as “beliefs” in order to deliberately mislead the public
CAUSE
People tend to think only about themselves, not in terms of “populations” which is what is affected by smoking
Statistical causation is a probability of what will happen within a population, not to one individual
Sometimes it can take a long time to notice or confirm a cause-effect relationship
The tobacco industry has engaged in misinformation and denial, called the link of smoking to death a “controversy” when it is really a fact, no debate necessary
Concomitant variation- proposed by John Stuart Mill- an increase in independent variable causes an increase in a dependent variable, decrease makes decrease, even if mechanism is unknown
Tobacco-death correlation similar to restraint devices in cars and decrease in accident deaths
Even though we don’t know how smoking causes cancer, we know it does
Dr. John Snow, 1854 in London- realized cholera might be spread through water, shut down a water pump and cholera outbreak subsided- without knowing exactly what was causing the cholera
The question of what ‘cause’ means reflects the values of the communicators and is similar to the arguments of the sophists
Sophists were seen as charlatans, like used-car salesmen, used power of language to alter beliefs and persuade
Some newer thinking explains that the sophists were cast in a negative light simply because they “lost” against their critics, ‘to the victor goes the spoils’
Plato and Aristotle thought that rhetoric should be based on ethics, what is good and right, ethics comes before winning and rhetoric
Eristics- arguing for the sake of beating an opponent (rather than for the good of society)
Protagoras- there are two sides to every matter
Tobacco industry sought doctors and researchers who would oppose the smoking-death link as causal and distracted focus from cancer
In 1958, British American Tobacco company researchers realized that there is a link between smoking and lung cancer
Tobacco Industry Research Committee (TIRC) was created to discredit reports of smoking causing cancer and perform “research” to disprove it
Almost all scientists believed the causal relationship, some were focused on self-interest
Tobacco industry knowingly and willfully brought disease and death to a number of their customers
DOCUMENTS
1997- 350 billion dollar settlement with tobacco companies, but this settlement might prevent future lawsuits so some are opposed to parts of it
Tobacco industry had lots of money to defend themselves, plaintiffs didn’t, state governments supported tobacco due to tax revenues, out of court settlements prevented a legal precedent being set with a case decided against the industry
Many documents that could be used against the industry are confusingly worded to prevent use as evidence
The tobacco industry destroyed their own documents that could be used against them in court
1950’s
Hill and Knowlton pr firm was hired to help tobacco industry campaign against reports linking smoking and cancer- they were to complicate the matter and divert attention from smoking as the cause of cancer
“A Frank Statement to Cigarette Smokers” was released, claimed “cause” and “proof” can’t be used in the smoking debate, formation of the TIRC
The document uses misleading words (experiments, theory), casts doubt on reports, but is technically correct
It regards the tobacco industry as the ‘victim’ in a role reversal, similar to sophist arguments
1970- Helmut Wakeham, research director at Philip Morris, to company president- they TIRC (now CTR) is interested in disproving allegations, not finding the real truth
Tobacco industry tried to say:
1. there are many causes of lung cancer
2. there is no agreement among authorities
3. no proof cigarette smoking causes cancer
4. validity of the reports should be questioned
Tobacco industry released other ads thanking smokers for their support rather than supporting “medicine men”
1960’s
US Surgeon General appointed advisory committee to investigate the matter, many qualified voices overwhelmingly outweighed the few scientists still supporting the tobacco industry’s “not proven” claim
The industry acknowledged that nicotine is addictive even though the exact mechanism was unknown, yet refused to use this line of reasoning with smoking causing cancer
Industry admitted to itself that the TIRC couldn’t really conduct meaningful research
1970’s
Industry started making filtered cigarettes, not admitting they were necessary but only due to “public perception” that filters were needed and smoking was bad
They used euphemisms (biological activity for cancerous tumor), acknowledged a “controversy”
Potentially harmful research at the CTR was stopped or headed by lawyers so the company could claim ignorance of damaging data
1980’s
Reports on research were limited to “snippets” to control release of harmful information, info was misrepresented
Industry insiders told Frontline about the control of information within tobacco industry
1990’s
Many technical documents became publicly available, lawsuits began
A SINGLE WORD
Tobacco CEOs said under oath that they didn’t “believe” that nicotine was addictive, even though industry documents showed they knew it was, but people can’t be prosecuted for their ‘beliefs’
GRAPHICAL IMAGES
The exact meaning and intent of images is hard to pinpoint
Joe Camel was an image of coolness and happiness, distracting from the realities of cigarette smoking – the industry was sued with the claim that it was marketing to children
RJR realized they were losing customers, needed to replace them, marketed to teens with Joe Camel- just because it was self-preservation doesn’t make it ethical
Concern for technical excellence can dominate other values
Images of the Marlboro Man were also misleading, he actually died from lung cancer and his widow sued the tobacco industry
ETHICAL APPRAISAL
Aristotle- industry’s deliberate avoidance and suppression of knowledge shows they don’t wish to find the truth. They aren’t honest, avoid making tough decisions, and sacrifice millions of lives for personal gain
Kant- the tobacco industry opposed those who were working for the public good, did not treat the public as it would like to be treated
Utilitarian- tobacco industry tries to show benefits of jobs for tobacco workers and tax revenues, but these don’t outweigh the cost of millions of lives
Feminist and Ethics of Care- impersonal treatment of others by industry is bad, deliberate rejection of responsibility for the care of their customers is bad
CH 7: STAR WARS: HOPE VS. REALITY
The SDI program was unfounded on realistic technical possibilities, future hopes were confused with actual realities
Claims were exaggerated, misrepresented about what the program could really accomplish
CONTEXT
There are no real means for accomplishing the goals of the program, so money was wasted and program was terminated – technical communication that led to this was exaggerated, misleading
OVERVIEW OF SDI
Plan was enacted by President Reagan in 1983, based on “technological optimism”- that any problem could be solved by technology with enough time and money thrown at it
Scope of program was gradually reduced until it was only protecting a few cities from a few missiles- you have to make sure your goals are technically feasible
This example is not really unethical, just shows the powerful influence of values in shaping public discourse
A Complex System
The system is very complex and required a software system to integrate all the parts of the system, meaning very much was demanded of it
SDI was for intercepting and eliminating incoming ICBMs
Due to short time frame, the whole response would have to be computer automated
Enemies could use tactics that confuse the SDI system
Existing systems that aren’t nearly as complicated don’t work very well, computers wouldn’t do well in space
CONGRESSIONAL OFFICE OF TECHNOLOGY ASSESSMENT
The government knew of complications from the beginning
Four “misapprehensions” regarding the president’s plan:
1) individual, separate devices like lasers are not the same as the whole system they would be used in, which is really complex
2) SDI is unlike any prior program
3) hopes for entirely new technologies are not realistic
4) the system can’t be tested, it’s like nothing ever before
There is no guarantee that the system wouldn’t fail when actually needed
CONGRESSIONAL HEARING
Congress concerned with possible unethical misrepresentation of technical feasibility
Lt. Gen. Abrahamson was director of SDI, his testimony made hopes seem feasible
Sen. John Glenn’s response basically said he didn’t think any of the technology has actually been invented yet, and it hadn’t
The numbers used, such as 5 layers and 85% effectiveness were basically made up and based on wished-for technologies that do not exist
SDI DOCUMENTS, PRO AND CON
Pro
Proponents of the system used arguments of values and how terrible nuclear war would be, didn’t really discuss how technically feasible it actually was
Keyworth, science advisor to the president, wrote articles defending the program with moral issues again, not technicalities
Defensive Technologies Study group, headed by NASA’s Fletcher, gave an optimistic view of it but only states that after a lot more research we could determine whether SDI is feasible
Parnas, a software engineer, resigned from the panel
Con
The hardware hasn’t been completely invented, the software is seemingly impossible to create, there are so many variables it isn’t realistic
MIT computer scientist Herbert Lin described the “unknown unknowns” and compared SDI to much less complicated software systems that didn’t work right
Union of Concerned Scientists wrote a book outlining how SDI software is impossible
Parnas
Parnas wrote a statement on SDI very clearly and ethically outlining his views on why SDI software is impossible
Parnas’ ethos is apparent, he had 20 years experience in software design and military experience, he had nothing to gain and lots to lose in resigning from the panel
He showed that the other members of the panel had almost no experience and much to gain from the panel, while he had all the experience and resigned
In utilitarianism, personal good will often differ from public good- it is often criticized as least “ethical” mode of thinking
Many of Parnas’ peers wished he wouldn’t have been so critical so that their funding wouldn’t dry up, but he didn’t want the government wasting taxpayers’ money
STAR WARS BOYCOTT PLEDGE
Many scientists signed a Star Wars boycott pledge, agreeing that it was technically infeasible and they wouldn’t support it
Patriot: Small-Scale SDI
Patriot system used to shoot down Iraqi SCUD missiles; the military touted it as highly successful, but later investigations showed it failed most of the time
Technical Claims about Air Operations
Claims that infrared systems could work in conditions of poor visibility, yet not including clouds and weather – the main source of poor visibility
ETHICAL APPRAISAL
Aristotle – SDI support unclear, ethical in preventing violence but unethical in masking the lack of technical feasibility
Kant – not sure, same as above- could be conditions we don’t know about that made them make these choices also
Utilitarianism – if the statements were really just to get funding, they’re unethical
Feminist Perspective and Ethic of Care – could be ethical in avoiding violence, could be unethical in seeming authoritarian and wasting so much money that could be spent on the poor, healthcare, etc.
CONCLUSION
Concern for basic security can cloud judgment, the program had good goals but it was unrealistic
Tuesday, November 18, 2008
Harty: Ethics, 347-381 and Dombrowski "Challenger"
Harty “A Word About Ethics” and Dombrowski “Challenger”
Dorothy Windsor- “Communication Failures Contributing to the Challenger Accident: An Example for Technical Communicators”
2 major contributions to the Challenger accident:
1) managers and engineers viewed the same facts from different perspectives
2) the general difficulty of sending or receiving bad news, particularly when sending to a superior
You must share not only information but your interpretation of it
Bad news is not passed on as often as good news, people are less likely to believe it
PHYSICAL CAUSE OF THE ACCIDENT
Physical cause of the accident was the failure of a rubber seal on the solid rocket booster
Testing of the O-rings actually damaged them, causing them to malfunction
EARLY RESPONSES TO BAD NEWS: DISBELIEF AND FAILURE TO SEND UPWARD
Marshall treated O-ring problem as serious when communicating down to MTI but not serious when communicating up to NASA
Marshall only recognized it as serious when blame seemed to be on MTI
CONTINUED BAD NEWS REJECTION DESPITE CONTRADICTORY EVIDENCE
MTI still believed in the backup O-ring despite contradictory evidence
A launch constraint was enacted, but focused on the wrong issue and was ultimately waived and disregarded
INTERNAL VS. EXTERNAL COMMUNICATION OF CONCERN FROM MTI ENGINEERS
MTI engineer Boisjoly sent a critical warning memo to his management
MTI’s Russell sent a memo to Marshall, but it was simply the facts and did not sound very urgent or critical as it was sent to an outsider
THE SPLIT BETWEEN MANAGERS AND ENGINEERS
MTI engineers became increasingly against launch but didn’t communicate urgently enough, they recommended postponing the Challenger launch but by this time Marshall wouldn’t listen
Managers wanted to go ahead with the launch (mainly to please their superiors) while engineers were more realistic and resisted
CONCLUSION
Managers should establish an open atmosphere in which engineers feel comfortable relaying bad information
People should realize that they are probably erring on the side of optimism, don’t stick to intellectual inertia and take responsibility if they are wrong
Darrell Huff- “How To Lie With Statistics”
Samples can have built-in bias
Every piece of information in the group should have the same chance of being selected for the sample
Truncated graphs can make data appear more impressive and drastic
Changing the ordinates of graphs can also make them appear more impressive (zooming in)
Means and medians can vary greatly, especially when discussing income, as the vast majority earn a reasonable amount and a few millionaires drastically raise the mean
You must take error and deviance into consideration and not be misled by simply reading the data (ranges of 47-87 and 15-104 both have a mean of 61)
Altering two-dimensional data can imply a greater difference between two bars/icons if the reader interprets them three-dimensionally
Decimals can make data seem very accurate, more than just an approximation
Bias of sample’s opinions must be considered (prejudiced people)
Cause and effect relationships can be misconstrued and reversed if only a correlation is noted
Dan Jones- “Determining the Ethics of Style”
Doublespeak is intentionally misleading, not careless
WHAT IS ETHICS?
The study of right and wrong conduct
what is good and bad with moral duty and obligation
Theory or system of moral values
ETHICS AND TECHNICAL PROSE
It’s not always easy to determine what’s right and wrong, many situations have multiple variables
ETHICS AND THE PROFESSIONS
Computer Ethics Institute wrote 10 Commandments of Computer Ethics
Computers bring about many ethical issues regarding intellectual property, morality of copying programs/files, creation of viruses, hacking, creation of artificial intelligence
Codes of conduct are valuable because they establish ideals and help define the character of a profession, encourage employees to act ethically
Carolyn Rude- “Legal and Ethical Issues in Editing”
Laws and codes of ethics aim to protect the good of society and individual rights
Corporate policies should establish commitment to ethical behavior, products should be reviewed by a variety of people
LEGAL ISSUES IN EDITING
Editors insure that documents do not violate intellectual property, product safety, libel, and copyright laws
INTELLECTUAL PROPERTY includes any information that is in some fixed form- patents, trade secretes, artwork, writing, pictures, music- encourages people to create things that will better the quality of life
COPYRIGHT LAW protects original works of authorship so others can’t reproduce or steal work
Copyrights often lie with employers for their employees’ works
US Government work is public domain, not copyrighted
Copyrights are automatic, don’t require registration; however you can register them for maximum security
Copyrights don’t necessarily translate into other countries
Fair use allows for copying for educational and noncommercial uses
Trademarks prevent copying and use of brand names, phrases and logos
It is illegal to share trade secrets with other companies
Product Safety And Liability
Companies are responsible for even the misuse of their products
Warning labels are necessary to inform customers of potential dangers, clear instructions are necessary
Libel is a defamatory statement about someone without basis in fact that lowers their public reputation, people can be sued for it if it is proven
Editors must insure factual accuracy of negative statements
DOMBROWSKI- Challenger Disaster- Information Vs. Meaning
Values play a powerful role in shaping technical discourse
Space shuttle missions are risky, but astronauts are under the assumption that all necessary precautions have been taken- not the case with Challenger
Unwarranted assumptions of the audience rendered the “smoking gun” memo ineffective
TWO GOVERNMENTAL REPORTS
The Presidential Report (Rogers Commission) is very long and discusses some things that aren’t critical to the matter of the Challenger explosion
A large amount of information doesn’t necessarily mean a report is thorough
The report focuses disproportionately on the braking system, which was not a main cause of the explosion
The inclusion of so much almost irrelevant information tries to make the event appear inevitable rather than being due to a series of judgment errors that could have easily been fixed, is misleading
Differences Between Reports
Presidential and congressional reports used same information but came to different results and recommendations
Presidential commission uses vague, contradictory language, fails to address ethical responsibilities
Distinction between personal responsibility and procedural decision making (just following procedures, not much choice/thought)
Congressional report states that Challenger was not a problem of technical communication but of personal decision making
TWO CRUCIAL SHIFTS IN MEANING
O-ring charring shifted from a cause of concern to a sign of safety, they became accustomed to it happening and no longer saw it as dangerous- this was a shift in perception, not actual data
Engineers argued against launch at the L-1 meeting but they were overruled by managers and NASA.. Dombrowksi thinks technical communication was fine here, Harty didn’t
The burden of proof shifted- now the engineers had to prove the launch shouldn’t occur rather than simply raising doubt about safety- unclear data “didn’t support a postponement” rather than “didn’t support a launch”
SMOKING GUN MEMO
Boisjoly’s memo is the smoking gun; it is technically well-written and the blame falls on the readers not heeding his warnings
Boisjoly used powerful emotional language to convey the seriousness of his subject
If you have communicated well it is up to your audience to act
GRAPHICAL IMAGES
Data in numbers can be almost irrelevant or beside the point sometimes
People determine the meaning of data, it doesn’t determine its own meaning
ETHICAL APPRAISAL
Aristotle would say that Boisjoly acted ethically, showing honesty and courage and working toward good for others. He would encourage open debate between the two reports, as the congressional committee’s clearer report would show itself as the better one
Kant would agree that Boisjoly acted with a sense of duty without regard for personal consequences. The presidential report shows confused language and misleading conclusions so it doesn’t seem ethical
Utilitarianism would weigh the benefits to the nation with the risk of the astronauts lives, they knew they were in a dangerous situation but didn’t know the extent of it. The presidential committee might have been doing the greater good by saving the reputation of NASA, but the congressional committee acted differently
Feminist and Ethics of Care: the management was authoritarian in overriding the opinions of the engineers at the L-1 meeting, and they did not have a caring attitude toward the astronauts when they ignored the risks to their safety, and therefore it was unethical to launch
CONCLUSION
This issue shows how values and ethical judgment play a role in communicating even highly technical information.
Dorothy Windsor- “Communication Failures Contributing to the Challenger Accident: An Example for Technical Communicators”
2 major contributions to the Challenger accident:
1) managers and engineers viewed the same facts from different perspectives
2) the general difficulty of sending or receiving bad news, particularly when sending to a superior
You must share not only information but your interpretation of it
Bad news is not passed on as often as good news, people are less likely to believe it
PHYSICAL CAUSE OF THE ACCIDENT
Physical cause of the accident was the failure of a rubber seal on the solid rocket booster
Testing of the O-rings actually damaged them, causing them to malfunction
EARLY RESPONSES TO BAD NEWS: DISBELIEF AND FAILURE TO SEND UPWARD
Marshall treated O-ring problem as serious when communicating down to MTI but not serious when communicating up to NASA
Marshall only recognized it as serious when blame seemed to be on MTI
CONTINUED BAD NEWS REJECTION DESPITE CONTRADICTORY EVIDENCE
MTI still believed in the backup O-ring despite contradictory evidence
A launch constraint was enacted, but focused on the wrong issue and was ultimately waived and disregarded
INTERNAL VS. EXTERNAL COMMUNICATION OF CONCERN FROM MTI ENGINEERS
MTI engineer Boisjoly sent a critical warning memo to his management
MTI’s Russell sent a memo to Marshall, but it was simply the facts and did not sound very urgent or critical as it was sent to an outsider
THE SPLIT BETWEEN MANAGERS AND ENGINEERS
MTI engineers became increasingly against launch but didn’t communicate urgently enough, they recommended postponing the Challenger launch but by this time Marshall wouldn’t listen
Managers wanted to go ahead with the launch (mainly to please their superiors) while engineers were more realistic and resisted
CONCLUSION
Managers should establish an open atmosphere in which engineers feel comfortable relaying bad information
People should realize that they are probably erring on the side of optimism, don’t stick to intellectual inertia and take responsibility if they are wrong
Darrell Huff- “How To Lie With Statistics”
Samples can have built-in bias
Every piece of information in the group should have the same chance of being selected for the sample
Truncated graphs can make data appear more impressive and drastic
Changing the ordinates of graphs can also make them appear more impressive (zooming in)
Means and medians can vary greatly, especially when discussing income, as the vast majority earn a reasonable amount and a few millionaires drastically raise the mean
You must take error and deviance into consideration and not be misled by simply reading the data (ranges of 47-87 and 15-104 both have a mean of 61)
Altering two-dimensional data can imply a greater difference between two bars/icons if the reader interprets them three-dimensionally
Decimals can make data seem very accurate, more than just an approximation
Bias of sample’s opinions must be considered (prejudiced people)
Cause and effect relationships can be misconstrued and reversed if only a correlation is noted
Dan Jones- “Determining the Ethics of Style”
Doublespeak is intentionally misleading, not careless
WHAT IS ETHICS?
The study of right and wrong conduct
what is good and bad with moral duty and obligation
Theory or system of moral values
ETHICS AND TECHNICAL PROSE
It’s not always easy to determine what’s right and wrong, many situations have multiple variables
ETHICS AND THE PROFESSIONS
Computer Ethics Institute wrote 10 Commandments of Computer Ethics
Computers bring about many ethical issues regarding intellectual property, morality of copying programs/files, creation of viruses, hacking, creation of artificial intelligence
Codes of conduct are valuable because they establish ideals and help define the character of a profession, encourage employees to act ethically
Carolyn Rude- “Legal and Ethical Issues in Editing”
Laws and codes of ethics aim to protect the good of society and individual rights
Corporate policies should establish commitment to ethical behavior, products should be reviewed by a variety of people
LEGAL ISSUES IN EDITING
Editors insure that documents do not violate intellectual property, product safety, libel, and copyright laws
INTELLECTUAL PROPERTY includes any information that is in some fixed form- patents, trade secretes, artwork, writing, pictures, music- encourages people to create things that will better the quality of life
COPYRIGHT LAW protects original works of authorship so others can’t reproduce or steal work
Copyrights often lie with employers for their employees’ works
US Government work is public domain, not copyrighted
Copyrights are automatic, don’t require registration; however you can register them for maximum security
Copyrights don’t necessarily translate into other countries
Fair use allows for copying for educational and noncommercial uses
Trademarks prevent copying and use of brand names, phrases and logos
It is illegal to share trade secrets with other companies
Product Safety And Liability
Companies are responsible for even the misuse of their products
Warning labels are necessary to inform customers of potential dangers, clear instructions are necessary
Libel is a defamatory statement about someone without basis in fact that lowers their public reputation, people can be sued for it if it is proven
Editors must insure factual accuracy of negative statements
DOMBROWSKI- Challenger Disaster- Information Vs. Meaning
Values play a powerful role in shaping technical discourse
Space shuttle missions are risky, but astronauts are under the assumption that all necessary precautions have been taken- not the case with Challenger
Unwarranted assumptions of the audience rendered the “smoking gun” memo ineffective
TWO GOVERNMENTAL REPORTS
The Presidential Report (Rogers Commission) is very long and discusses some things that aren’t critical to the matter of the Challenger explosion
A large amount of information doesn’t necessarily mean a report is thorough
The report focuses disproportionately on the braking system, which was not a main cause of the explosion
The inclusion of so much almost irrelevant information tries to make the event appear inevitable rather than being due to a series of judgment errors that could have easily been fixed, is misleading
Differences Between Reports
Presidential and congressional reports used same information but came to different results and recommendations
Presidential commission uses vague, contradictory language, fails to address ethical responsibilities
Distinction between personal responsibility and procedural decision making (just following procedures, not much choice/thought)
Congressional report states that Challenger was not a problem of technical communication but of personal decision making
TWO CRUCIAL SHIFTS IN MEANING
O-ring charring shifted from a cause of concern to a sign of safety, they became accustomed to it happening and no longer saw it as dangerous- this was a shift in perception, not actual data
Engineers argued against launch at the L-1 meeting but they were overruled by managers and NASA.. Dombrowksi thinks technical communication was fine here, Harty didn’t
The burden of proof shifted- now the engineers had to prove the launch shouldn’t occur rather than simply raising doubt about safety- unclear data “didn’t support a postponement” rather than “didn’t support a launch”
SMOKING GUN MEMO
Boisjoly’s memo is the smoking gun; it is technically well-written and the blame falls on the readers not heeding his warnings
Boisjoly used powerful emotional language to convey the seriousness of his subject
If you have communicated well it is up to your audience to act
GRAPHICAL IMAGES
Data in numbers can be almost irrelevant or beside the point sometimes
People determine the meaning of data, it doesn’t determine its own meaning
ETHICAL APPRAISAL
Aristotle would say that Boisjoly acted ethically, showing honesty and courage and working toward good for others. He would encourage open debate between the two reports, as the congressional committee’s clearer report would show itself as the better one
Kant would agree that Boisjoly acted with a sense of duty without regard for personal consequences. The presidential report shows confused language and misleading conclusions so it doesn’t seem ethical
Utilitarianism would weigh the benefits to the nation with the risk of the astronauts lives, they knew they were in a dangerous situation but didn’t know the extent of it. The presidential committee might have been doing the greater good by saving the reputation of NASA, but the congressional committee acted differently
Feminist and Ethics of Care: the management was authoritarian in overriding the opinions of the engineers at the L-1 meeting, and they did not have a caring attitude toward the astronauts when they ignored the risks to their safety, and therefore it was unethical to launch
CONCLUSION
This issue shows how values and ethical judgment play a role in communicating even highly technical information.
Tuesday, November 11, 2008
Harty p. 306-334, Cover Letters and E-Resumes
Steven Graber- “The Basics of a Cover Letter”
Effective cover letters attract an employer’s attention by highlighting the most attractive features of the product
FORMAT
Appearance of a cover letter shows organizational skills and attention to detail
The Parts of a Letter
2 styles for cover letters
Business style- all elements begin at the left margin
Personal style- return address and complimentary close begin at centerline, paragraphs are indented
Return address
Avoid abbreviations, though abbreviating the state is acceptable; include contact info
Date
Appears two lines below the address, write it out
Inside Address
Four lines down, give addressee’s full name, then title, company name, company address
Make sure the text of the letter is vertically centered
Salutation
Two lines underneath address, use “Dear Mr.___:” or “Dear Sir or Madam”
Length
3 or 4 short paragraphs on one page
Paper Size
Use standard 8.5 by 11” paper
Paper Color and Quality
Use matching paper and envelopes for your resume and cover letter, good paper with weight and texture
Typing and Printing
Use computer with letter-quality printer, serif font same typeface and size as resume
Envelope
Use standard business envelope, type the address and address it to the contact person
CONTENT
Personalize Each Letter
Try to address your letter to the most influential person who is appropriate
Mapping It Out
Cover letter should give an overview of your abilities and explain why you’re good for the job
Indicate why you want the job
First Paragraph: state the position for which you are applying
Second Paragraph: explain your abilities, why you’re a good fit for the job
Third Paragraph: show how you exceed requirements, include awards/accomplishments
Fourth Paragraph: close by saying you look forward to hearing from them
Complimentary Close
Sincerely, then print your name 3 lines down and sign above it- line up with return address and date
TIPS FOR SUCCESSFUL COVER LETTERS
Use a polite, formal style with confidence and respect
A reserved, confident tone is good, similar to a job interview
Use concrete examples of skills and accomplishments
Use the fewest words possible, avoid jargon
Avoid catchphrases
Refrain offering salary information unless the advertisement requires it
Proofread very carefully; reprint it if there are mistakes
COVER LETTER BLUNDERS TO AVOID
Avoid including unrelated career goals as well as clichés and obvious comparisons
Don’t include irrelevant information
Don’t use mass mailing, inappropriate stationery, or anecdotes
Verify the accuracy of any company information you include, don’t bluff
Don’t appear desperate or admit shortcomings in the letter
Don’t misrepresent yourself or use demanding or presumptive statements
Don’t include irrelevant personal information
Carefully edit your letter for tone and typographical issues, always retype it if there are errors
COVER LETTERS FOR SPECIAL SITUATIONS
Use your strengths as selling points, regardless of their origin and your lack of job history
RESPONSE TO A BLIND ADVERTISEMENT
Tailor your response to any specific information given
COLD COVER LETTERS are used to directly contact an employer without previous correspondence
BROADCAST LETTERS are used by well-qualified individuals to advertise their ability to top-level professionals in a particular field
LETTERS TO EMPLOYMENT AGENCIES AND SEARCH FIRMS should highlight your skills and explain what kind of job you’re interested in and salary information
NETWORKING LETTERS refer to a mutual acquaintance to garner reader’s attention
Dikel and Roehm- “Your Resume On the Internet”
Don’t rely too heavily on the Internet at the expense of networking and actively searching for jobs
THE MYTH ABOUT THE INTERNET RESUME
You don’t need a completely different resume just for the Internet
Different formats for your resume:
Hard copy- nice looking with bullets
Scannable version- nice looking, no bullets just word processed
Plain-text version- plain for copy/pasting
Email version-plain, small size for emails
Don’t post your internet resume with other personal information that could be used to discriminate against you
RULES FOR RESPONDING ONLINE
Email your resume and cover letter to the person or company indicated in the job listing
Format the resume correctly for email; include it in the body rather than as an attachment unless otherwise instructed
Use the advertised job title in the subject line of the email, and read the application instructions included in the job announcement and follow them exactly
E-RESUMES ARE NOT JUST FOR EMAIL
Copy and paste your resume from a prepared copy you have already formatted to look great online
PREPARING A PERFECT PLAIN-TEXT RESUME
Email has more formatting restrictions than most online resume databases
Steps for creating plain-text resume:
Check keywords that define your job qualifications
Save your resume as a text-only document
Delete any page numbers
Use all CAPS for words that need special emphasis
Replace each bullet point with a standard keyboard symbol
Use straight quotes in place of curly quotes
Rearrange text if necessary
Limit line lengths
Save as Text Only with Line Breaks
Copy the entire text in your ResTextBreak.txt document that you’ve opened in Notepad, and paste it in the body of the email message.
WHERE SHOULD THAT RESUME GO?
Post your resume only on one or two of the large databases
Post it on one or two targeted resume databases specific to your industry or location
Protect Yourself Online
Make sure a site has a comprehensive privacy policy, allows you to limit access to your personal information, allows you to search the site before registering, and allows you to edit and/or delete it once it has been posted
Before You Post, Something to Think About
Do you want your resume public, and are you ready for the consequences?
RESUMER BLASTERS: THE WAVE OF THE FUTURE OR A NEW FORM OF SPAM?
Wide distribution of your resume offers you little control of your personal information
Your resume may be sent to employers who aren’t interested or even looking to hire
Don’t waste money on a service like this that probably won’t benefit you much
ONLINE GUIDES AND GUIDANCE
Online Writing Lab, OWL, Purdue University
The Damn Good Resume, damngood.com
The Resume Place, resume-place.com
Susan Ireland, susanireland.com
Effective cover letters attract an employer’s attention by highlighting the most attractive features of the product
FORMAT
Appearance of a cover letter shows organizational skills and attention to detail
The Parts of a Letter
2 styles for cover letters
Business style- all elements begin at the left margin
Personal style- return address and complimentary close begin at centerline, paragraphs are indented
Return address
Avoid abbreviations, though abbreviating the state is acceptable; include contact info
Date
Appears two lines below the address, write it out
Inside Address
Four lines down, give addressee’s full name, then title, company name, company address
Make sure the text of the letter is vertically centered
Salutation
Two lines underneath address, use “Dear Mr.___:” or “Dear Sir or Madam”
Length
3 or 4 short paragraphs on one page
Paper Size
Use standard 8.5 by 11” paper
Paper Color and Quality
Use matching paper and envelopes for your resume and cover letter, good paper with weight and texture
Typing and Printing
Use computer with letter-quality printer, serif font same typeface and size as resume
Envelope
Use standard business envelope, type the address and address it to the contact person
CONTENT
Personalize Each Letter
Try to address your letter to the most influential person who is appropriate
Mapping It Out
Cover letter should give an overview of your abilities and explain why you’re good for the job
Indicate why you want the job
First Paragraph: state the position for which you are applying
Second Paragraph: explain your abilities, why you’re a good fit for the job
Third Paragraph: show how you exceed requirements, include awards/accomplishments
Fourth Paragraph: close by saying you look forward to hearing from them
Complimentary Close
Sincerely, then print your name 3 lines down and sign above it- line up with return address and date
TIPS FOR SUCCESSFUL COVER LETTERS
Use a polite, formal style with confidence and respect
A reserved, confident tone is good, similar to a job interview
Use concrete examples of skills and accomplishments
Use the fewest words possible, avoid jargon
Avoid catchphrases
Refrain offering salary information unless the advertisement requires it
Proofread very carefully; reprint it if there are mistakes
COVER LETTER BLUNDERS TO AVOID
Avoid including unrelated career goals as well as clichés and obvious comparisons
Don’t include irrelevant information
Don’t use mass mailing, inappropriate stationery, or anecdotes
Verify the accuracy of any company information you include, don’t bluff
Don’t appear desperate or admit shortcomings in the letter
Don’t misrepresent yourself or use demanding or presumptive statements
Don’t include irrelevant personal information
Carefully edit your letter for tone and typographical issues, always retype it if there are errors
COVER LETTERS FOR SPECIAL SITUATIONS
Use your strengths as selling points, regardless of their origin and your lack of job history
RESPONSE TO A BLIND ADVERTISEMENT
Tailor your response to any specific information given
COLD COVER LETTERS are used to directly contact an employer without previous correspondence
BROADCAST LETTERS are used by well-qualified individuals to advertise their ability to top-level professionals in a particular field
LETTERS TO EMPLOYMENT AGENCIES AND SEARCH FIRMS should highlight your skills and explain what kind of job you’re interested in and salary information
NETWORKING LETTERS refer to a mutual acquaintance to garner reader’s attention
Dikel and Roehm- “Your Resume On the Internet”
Don’t rely too heavily on the Internet at the expense of networking and actively searching for jobs
THE MYTH ABOUT THE INTERNET RESUME
You don’t need a completely different resume just for the Internet
Different formats for your resume:
Hard copy- nice looking with bullets
Scannable version- nice looking, no bullets just word processed
Plain-text version- plain for copy/pasting
Email version-plain, small size for emails
Don’t post your internet resume with other personal information that could be used to discriminate against you
RULES FOR RESPONDING ONLINE
Email your resume and cover letter to the person or company indicated in the job listing
Format the resume correctly for email; include it in the body rather than as an attachment unless otherwise instructed
Use the advertised job title in the subject line of the email, and read the application instructions included in the job announcement and follow them exactly
E-RESUMES ARE NOT JUST FOR EMAIL
Copy and paste your resume from a prepared copy you have already formatted to look great online
PREPARING A PERFECT PLAIN-TEXT RESUME
Email has more formatting restrictions than most online resume databases
Steps for creating plain-text resume:
Check keywords that define your job qualifications
Save your resume as a text-only document
Delete any page numbers
Use all CAPS for words that need special emphasis
Replace each bullet point with a standard keyboard symbol
Use straight quotes in place of curly quotes
Rearrange text if necessary
Limit line lengths
Save as Text Only with Line Breaks
Copy the entire text in your ResTextBreak.txt document that you’ve opened in Notepad, and paste it in the body of the email message.
WHERE SHOULD THAT RESUME GO?
Post your resume only on one or two of the large databases
Post it on one or two targeted resume databases specific to your industry or location
Protect Yourself Online
Make sure a site has a comprehensive privacy policy, allows you to limit access to your personal information, allows you to search the site before registering, and allows you to edit and/or delete it once it has been posted
Before You Post, Something to Think About
Do you want your resume public, and are you ready for the consequences?
RESUMER BLASTERS: THE WAVE OF THE FUTURE OR A NEW FORM OF SPAM?
Wide distribution of your resume offers you little control of your personal information
Your resume may be sent to employers who aren’t interested or even looking to hire
Don’t waste money on a service like this that probably won’t benefit you much
ONLINE GUIDES AND GUIDANCE
Online Writing Lab, OWL, Purdue University
The Damn Good Resume, damngood.com
The Resume Place, resume-place.com
Susan Ireland, susanireland.com
Monday, October 27, 2008
Harty p.275: Resumes and Other Written Materials for a Job Search
-there is no one right way to write a resume
-managers look for a variety of skills including written and oral communication skills, computer skills, interpersonal skills, self reliance, and time management
John L. Munschauer- "Writing Resumes and Letters in the Language of Employers"
WHY USE A RESUME?
-Don't confuse customers by flaunting things that aren't relevant to their needs
GIVING YOUR MESSAGE
-Even if you are going to approach the employer in person, practice writing a letter
-Focus on the interviewer's needs, not your wants
The Importance of Knowing What the Job Is All About
-using prose can help you put into words the things you want to convey to the interviewer
LETTERS OF APPLICATION
- Resumes should be well organized, neat, professional-looking and free of grammatical errors
-Paragraphs should outline who you are and what you want, why you wrote to the employer and areas of mutual interest, special talents, and should suggest a course of action
Hard Work and Attention to Detail Make a Good Letter
-Editing and rewriting is very important
Don't Delegate the Job of Letter Writing
-Write your own letter, and use an outline
-The value of a resume is often in the practice more than the document itself
RESUME PREPARATION
-Using single spacing can draw less attention to less-than-impressive items
-Organize your qualifications into relevant groups and be sure to have a good reason for including a qualification or work experience
-Explain why you included less relevant work experience and how it contributes to your resume
Use words that fit the job in question and downplay terms that might lead the employer to think in terms other than the job
The Functional Resume
Design headlines to highlight and organize your work experience
The functional resume allows you to develop a different message for each job you apply for
“Career interest” can sound better than “job objective”- your resume should clearly show what kind of job you are looking for
If you can keep the resume to one page, do it; if not, make it two and keep white space and organization
Get your resume critiqued before you use it- get them to look at the format, then the information
-managers look for a variety of skills including written and oral communication skills, computer skills, interpersonal skills, self reliance, and time management
John L. Munschauer- "Writing Resumes and Letters in the Language of Employers"
WHY USE A RESUME?
-Don't confuse customers by flaunting things that aren't relevant to their needs
GIVING YOUR MESSAGE
-Even if you are going to approach the employer in person, practice writing a letter
-Focus on the interviewer's needs, not your wants
The Importance of Knowing What the Job Is All About
-using prose can help you put into words the things you want to convey to the interviewer
LETTERS OF APPLICATION
- Resumes should be well organized, neat, professional-looking and free of grammatical errors
-Paragraphs should outline who you are and what you want, why you wrote to the employer and areas of mutual interest, special talents, and should suggest a course of action
Hard Work and Attention to Detail Make a Good Letter
-Editing and rewriting is very important
Don't Delegate the Job of Letter Writing
-Write your own letter, and use an outline
-The value of a resume is often in the practice more than the document itself
RESUME PREPARATION
-Using single spacing can draw less attention to less-than-impressive items
-Organize your qualifications into relevant groups and be sure to have a good reason for including a qualification or work experience
-Explain why you included less relevant work experience and how it contributes to your resume
Use words that fit the job in question and downplay terms that might lead the employer to think in terms other than the job
The Functional Resume
Design headlines to highlight and organize your work experience
The functional resume allows you to develop a different message for each job you apply for
“Career interest” can sound better than “job objective”- your resume should clearly show what kind of job you are looking for
If you can keep the resume to one page, do it; if not, make it two and keep white space and organization
Get your resume critiqued before you use it- get them to look at the format, then the information
Thursday, October 23, 2008
Multimedia Aspect of Project
I think for the multimedia portion of my project I am going to do a series of instructional videos that will illustrate how to perform particular techniques and play certain songs. This visual aspect will allow the user to follow along easily and copy the motions that I am doing to learn how to play. I think a series of smaller videos would serve my project better than one large video and would help to explain more concepts better.
Tuesday, October 21, 2008
Ethics Chapter 4: Nazi Records
Chapter 4: Nazi Records – The Origin and Use of Information
Excessive emphasis on the values of scientific objectivity can mask vital ethical issues
ORIGINATION, DISSEMINATION, AND USE OF INFORMATION
Nazi Past
“Undesirables” were sent to concentration camps for slave labor and death in an attempt to “purify” the Aryan race and so “scientific” experiments could be carried out on them
In ethical considerations, one must consider how information was obtained and how it will likely be used
Controversy in the Present
Medical specimens derived from concentration camps and Nazi experimental data should not be used, according to many people. Much of the scientific data was actually unscientific and fabricated anyways
Science must deter unethical studies by refusing to use research from them
Values in Nazi Medical “Science”
Nazi medical “research” included abandonment of the Hippocratic oath and abandonment of the patient’s health as the most important factor
Doctors presided over the killings to make the killings appear legitimate medical issues and useful research rather than mass killing
Diffusion of responsibility between all the levels of what was carried out helped participants justify their own complacency
Euthanasia was distorted by the Nazis to include the killing of those they deemed ‘not worthy of life’ without the patients’ own wishes discussed
‘special treatment’ was taken to mean medical killing as a new and necessary tool
Doctors who participated did so out of either psychopathic cruelty, personal aggrandizement, or to attempt to support Nazi theories
Nazi antiscience
Objectivization- treating people as objects rather than humans equivalent to the researcher
Nazi scientists’ objectivity basically meant abandoning and rejecting human values, not something normal science does
Nazi science was opposite to normal science in many ways- a predominance of Jews in traditional medicine and science led Nazis to use opposite measures, to use science as a means to justify their political views and “better” their pure race rather than yielding boring, traditional results that come from normal science
Research in the US
Nazi research can be treated the same as evidence obtained in violation of Miranda rights, it is inadmissible and treated as if it does not exist
Tuskegee syphilis experiment occurred due to white doctors’ views toward African-American patients
Kant’s categorical imperative applied to all beings capable of reasoning, therefore even if Nazis viewed Jews as ‘nonhuman’ the fact that they could reason meant they should be protected
NAZI TECHNICAL MEMORANDUM
Technical expediency and vague language mask what is really being discussed and the ethics behind it
People are referred to as “load”, “volume”, “cargo” to depersonalize it
“special vehicles” are vans used to murder people
One excuse given by a Nazi included that he thought the Jews killed weren’t really people
In Nazi Germany, means and ends became blurred, creating a cycle of self-justification where what could be done was done because it could be done
Hirt’s document about obtaining Jewish skulls was masked as furthering scientific knowledge but really furthered the mass killing of Jews
X-Ray paper follows all proper technical procedures but displays extreme emotional and ethical distance between the researcher and the subject, and it avoids concern for how the information was obtained and how it will be used
GRAPHICAL IMAGES
Social Darwinism was applied in Nazi Germany and used as justification for “purifying” the Aryan race
The goal of science was eugenics, to purify the Aryan gene pool
Politics and racism actually came before true science in their methods
Religion, faith, and culture were made to appear biologically determined
Charts allow technicians to remain detached from the values of the practice, they are just “following the charts”
Technology was used in determining whether someone was Jewish or not by measuring facial features, this made it impersonal and objective
ETHICAL APPRAISAL
Aristotelian ethics would condemn the actions of the Nazis but his praise of technical expedience might lend support for using data from Nazi studies for beneficial reasons today
Kantian ethics would condemn the Nazis also, “treat others as you want to be treated”, though the use of Nazi data depends on who you empathize with, victims or potentially benefitting people
Utilitarianism would say the great bad outweighed the unethical “good” of purifying the Aryan race, and that using Nazi data could only benefit people today if it is real data
Feminism and ethics of care would denounce the authoritarianism of the Nazis, they were uncaring and unethical in their treating of human beings as objects. Using the Nazi data would show care for the people who could benefit today
Excessive emphasis on the values of scientific objectivity can mask vital ethical issues
ORIGINATION, DISSEMINATION, AND USE OF INFORMATION
Nazi Past
“Undesirables” were sent to concentration camps for slave labor and death in an attempt to “purify” the Aryan race and so “scientific” experiments could be carried out on them
In ethical considerations, one must consider how information was obtained and how it will likely be used
Controversy in the Present
Medical specimens derived from concentration camps and Nazi experimental data should not be used, according to many people. Much of the scientific data was actually unscientific and fabricated anyways
Science must deter unethical studies by refusing to use research from them
Values in Nazi Medical “Science”
Nazi medical “research” included abandonment of the Hippocratic oath and abandonment of the patient’s health as the most important factor
Doctors presided over the killings to make the killings appear legitimate medical issues and useful research rather than mass killing
Diffusion of responsibility between all the levels of what was carried out helped participants justify their own complacency
Euthanasia was distorted by the Nazis to include the killing of those they deemed ‘not worthy of life’ without the patients’ own wishes discussed
‘special treatment’ was taken to mean medical killing as a new and necessary tool
Doctors who participated did so out of either psychopathic cruelty, personal aggrandizement, or to attempt to support Nazi theories
Nazi antiscience
Objectivization- treating people as objects rather than humans equivalent to the researcher
Nazi scientists’ objectivity basically meant abandoning and rejecting human values, not something normal science does
Nazi science was opposite to normal science in many ways- a predominance of Jews in traditional medicine and science led Nazis to use opposite measures, to use science as a means to justify their political views and “better” their pure race rather than yielding boring, traditional results that come from normal science
Research in the US
Nazi research can be treated the same as evidence obtained in violation of Miranda rights, it is inadmissible and treated as if it does not exist
Tuskegee syphilis experiment occurred due to white doctors’ views toward African-American patients
Kant’s categorical imperative applied to all beings capable of reasoning, therefore even if Nazis viewed Jews as ‘nonhuman’ the fact that they could reason meant they should be protected
NAZI TECHNICAL MEMORANDUM
Technical expediency and vague language mask what is really being discussed and the ethics behind it
People are referred to as “load”, “volume”, “cargo” to depersonalize it
“special vehicles” are vans used to murder people
One excuse given by a Nazi included that he thought the Jews killed weren’t really people
In Nazi Germany, means and ends became blurred, creating a cycle of self-justification where what could be done was done because it could be done
Hirt’s document about obtaining Jewish skulls was masked as furthering scientific knowledge but really furthered the mass killing of Jews
X-Ray paper follows all proper technical procedures but displays extreme emotional and ethical distance between the researcher and the subject, and it avoids concern for how the information was obtained and how it will be used
GRAPHICAL IMAGES
Social Darwinism was applied in Nazi Germany and used as justification for “purifying” the Aryan race
The goal of science was eugenics, to purify the Aryan gene pool
Politics and racism actually came before true science in their methods
Religion, faith, and culture were made to appear biologically determined
Charts allow technicians to remain detached from the values of the practice, they are just “following the charts”
Technology was used in determining whether someone was Jewish or not by measuring facial features, this made it impersonal and objective
ETHICAL APPRAISAL
Aristotelian ethics would condemn the actions of the Nazis but his praise of technical expedience might lend support for using data from Nazi studies for beneficial reasons today
Kantian ethics would condemn the Nazis also, “treat others as you want to be treated”, though the use of Nazi data depends on who you empathize with, victims or potentially benefitting people
Utilitarianism would say the great bad outweighed the unethical “good” of purifying the Aryan race, and that using Nazi data could only benefit people today if it is real data
Feminism and ethics of care would denounce the authoritarianism of the Nazis, they were uncaring and unethical in their treating of human beings as objects. Using the Nazi data would show care for the people who could benefit today
Subscribe to:
Posts (Atom)